Last Updated: June 2026
A2Z Comfort (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you use our website or HVAC services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Service address
- Booking details and service requests
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use collected information for:
- Providing HVAC services (heating, cooling, water heating, etc.)
- Scheduling appointments and installations
- Responding to customer inquiries
- Sending service updates and quotes
- Improving website performance and user experience
- Marketing and promotional communication (if consent is given)
3. Data Protection
We implement strong security measures to protect your personal data from:
- Unauthorized access
- Misuse or alteration
- Loss or disclosure
However, no online system is 100% secure, so we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
- Licensed HVAC technicians and internal staff
- Payment processors (if applicable)
- Legal authorities when required by law
5. Cookies Policy
Our website uses cookies to:
- Improve browsing experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent for marketing communication
7. Third-Party Services
We may use third-party tools like:
- Analytics tools (Google Analytics)
- Booking or CRM systems
These services have their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
9. Contact Us
If you have any questions:
📧 Email: info@a2zcomfort.ca
📞 Phone: +1 647 960 4029